International Orders & Shipping

Emiliana Jewels is an international fine jewelry brand operating digitally and shipping to multiple countries worldwide. Founded in Brazil, the brand serves clients globally through clear, secure processes and close follow-up at every stage, from purchase to delivery.

About Emiliana Jewels

Emiliana Jewels operates internationally through a commercial structure designed for the global market.
All pieces are crafted in gold, with technical precision, attention to detail, and quality standards aligned with the international fine jewelry market.

Currency & Pricing

Prices displayed on the website are listed in Brazilian Reais (BRL).
At checkout, the total amount is automatically converted to the customer’s local currency by the credit card provider, based on the exchange rate applied on the day of the transaction.
Emiliana Jewels does not perform manual currency conversions. All conversions are handled automatically and transparently by the card issuer.

Payment Method

International purchases are accepted exclusively via credit card, processed through PayPal.
PayPal is a globally recognized payment platform that provides:

  • Secure data protection
  • Transaction protection
  • Reliability for international purchases

A Digital, Secure & Trusted Brand

Emiliana Jewels is a 100% digital brand, offering personalized, human-centered and attentive customer service.
Each order is carefully monitored by our team, from purchase confirmation through final delivery, ensuring clarity, support and security throughout the entire process.

International Shipping

International shipments are sent via FedEx, one of the world’s leading logistics providers.
This ensures:

  • Full order tracking
  • Secure transportation
  • Efficient and reliable delivery

International Shipping Fee

The international shipping fee is fixed: BRL 300.00
This amount corresponds to approximately USD 55, and may vary slightly depending on the exchange rate applied at the time of purchase.

Shipping & Delivery Timeframe

Estimated international shipping and delivery time: 10 to 20 business days
This timeframe includes jewelry preparation, logistics handling and international transit.
Once the order is shipped, the customer receives tracking information to follow the delivery process.

Order Tracking & Customer Support

Every order is closely followed by the Emiliana team.
Customers are kept informed about:

  • Order confirmation
  • Shipment dispatch
  • Tracking number
  • Delivery status

Our customer support is available via WhatsApp and email, with prompt responses and continuous assistance.

Secure Delivery

All pieces are carefully packaged and shipped using specialized logistics services, ensuring the jewelry arrives safely at its final destination.

Customs Duties & Import Taxes

Each country has its own import regulations.
Any applicable customs duties, import taxes or local fees are determined by the destination country’s authorities and are the sole responsibility of the customer.
We strongly recommend checking local customs regulations prior to purchase.
Emiliana Jewels is not responsible for customs charges and does not issue refunds related to import duties or taxes.


If you need any assistance or have questions regarding your order, please contact our team at: contato@emilianajewels.com.br